Safe Win - Ship Agents

Year's Experience

Port Served

Services

Full Agency

SafeWin offers vessels, principals, and service providers with timely, efficient, and effective agency services. SafeWin’s devoted staff delivers excellent comm...

Protective Agency Services

SafeWin, as part of a protective agency service assignment, will: Acknowledge the appointment by providing correct anticipated port expenses, port and berth det...

Protective Agency

There are several stakeholders engaged in each port call. We will guarantee that cargo activities do not interfere with the interests of the ship owner as your ...

Crew Handling, Meet & Greet, Assistance with baggage claims, Hotel bookings, Shore passes, Transportation and offshore transfers, Visas, Permits, Medical assistance, etc

Comprehensive crew management services including meet & greet, assistance with baggage claims, hotel bookings, shore passes, transportation and offshore transfe...

Cash to Master

Secure and timely delivery of cash to the vessel's master, ensuring operational needs and crew requirements are met without delay.

Spares clearance and delivery, storage and logistics

Handling of ship spares including customs clearance, delivery to vessel, storage, and logistics coordination to minimize downtime and ensure efficient maintenan...

Supplies of Bunker Fuels, Lubricants and chemicals

Provision and delivery of bunker fuels, lubricants, and chemicals required for vessel operations, ensuring quality and timely supply at competitive rates.

Fresh water, stores, provisions and chandlery

Supply of fresh water, general stores, food provisions, and chandlery items to vessels, supporting the daily needs of crew and ship operations.

Garbage & Removal of Sludge & Waste Water

Arrangement and management of garbage disposal, sludge, and waste water removal services in compliance with environmental regulations and port requirements.

Underwater Cleaning Solutions

Provision of underwater cleaning services for hulls and propellers to maintain vessel performance and comply with port and environmental standards.

Liaison with local authorities and communications assistance

Facilitation of communication and coordination with local port authorities, customs, immigration, and other relevant bodies to ensure smooth port operations.

Guidance on and coordination with, local workshops and contractors

Advisory and coordination services for engaging local workshops and contractors for repairs, maintenance, and technical support as required by the vessel.

Cruise Agency Services

The SafeWin Team will handle all areas of port agency, providing a wealth of knowledge and well-established local connections with them. Before, during, and aft...

Gestión de tripulación y hoteles

SafeWin specialises in Port Agency, Turnaround, and Shore Excursions, with our employees interacting with crew on a daily basis. As a result, we are specialists...

Crew Transfer and Repatriation

SafeWin works with its customers to arrange crew transfers (including onward travel accommodations and tickets) and shore leave. The agency also offers a wide v...

Flights + last mile services (airport to deck and deck to airport)

Arrangement of flights and last mile transportation for crew members, ensuring seamless transfer between the airport and the vessel (both directions).

Crew handling

Comprehensive crew handling services including meet & greet, hotel bookings, shore passes, and travel arrangements to facilitate smooth crew changes and shore l...

Crew welfare

Provision of welfare services for crew members such as access to doctors, dentists, mail services, and prepaid telephone calling cards to support their well-bei...

Centralised crew related payments

Management and processing of centralised payments related to crew services, streamlining financial operations for ship owners and managers.

Husbandry Services

Support services for vessels in port, including crew changes, supply of provisions, spare parts logistics, medical and legal support, and other essential arrang...

Bunkering Agency

Coordination and facilitation of bunker fuel supply to vessels, ensuring timely and efficient bunkering operations in compliance with safety and environmental s...

Ship’s Spares Logistics

Logistics and delivery of ship spare parts, nautical charts, and essential equipment to vessels in port, supporting ongoing maintenance and operations.

Underwater Hull Solutions

Provision of underwater hull cleaning and maintenance services to ensure vessel efficiency and compliance with maritime regulations.

Cargo Handling

Management and coordination of cargo operations for all types of vessels and cargoes, including container, bulk, break bulk, LPG, LNG, oil, and chemicals.

Ship to Ship Operations

Coordination and supervision of ship-to-ship (STS) transfer operations, ensuring safety, compliance, and efficiency during cargo transfers between vessels.

Chandlery and Fresh Water Supply

Supply of ship stores, provisions, and fresh water to vessels during port calls, supporting crew welfare and vessel operations.

Medical and Legal Support

Arrangement of medical assistance and legal support for vessels and crew as required during port stays.

General Mechanical and Engineering Services

Provision of mechanical and engineering support, including repairs and maintenance, to ensure vessel readiness and compliance.

Dry Docking

Coordination and support for vessel dry docking operations, including scheduling, logistics, and liaison with local facilities.

Limpeza de tanques e reparos flutuantes

Provision of tank cleaning and afloat repair services to maintain vessel safety and operational standards.

Maritime Consultancy

Advisory services on maritime operations, compliance, and best practices to support client needs and regulatory requirements.

About

SafeWin (Mauritius) Ltd. is a ship agency company based in Port-Louis, Mauritius, providing a comprehensive range of shipping services including full agency, protective agency, husbandry services, cruise agency, crew transfer and repatriation, bunkering, ship parts logistics, underwater hull cleaning, and more. The company operates 24/7, 365 days a year, and serves all types of vessels and cargoes. SafeWin is known for its strong local expertise, excellent relationships with port authorities, and a professional, skilled, and dedicated team.

Ports Served

Port Name	UN/Locode
ALBION	MUABN
PORT LOUIS	MUPLU
PORT MATHURIN	MUPMA
TAMARIN	MUTAM

Contacts

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478 Marsden Point Road, Marsden Point 0171, New Zealand
+64 9-432 5774
[email protected]

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