CITIKOLD - Ship Agents

Services About Ports Served Branches Reviews QA

Year's Experience

Services

Customs Clearance and Cargo Nationalization

Specialized service in customs clearance and cargo nationalization, managing all the necessary procedures for the import and export of goods, ensuring complianc...

Maritime Agency

General agency services for vessels, including exclusive representation of Seaboard Marine across the Americas.

Integrated Logistics 5PL

Comprehensive logistics solution that includes business analysis, custom solution design, and complete management of the logistics chain, integrating transporta...

Container Deposit with BASC Security System

Port operations and container storage with BASC certification, guaranteeing high standards of security and control in the handling and storage of containers.

Transporte Multimodal de Carga

Multimodal transport service with global coverage, integrating different means of transportation (maritime, land, river, and air) to optimize times and costs in...

Land transportation to Ecuador and Peru

Ground transportation of heavy cargo for Ecuador and Peru, with 24/7 monitoring, own fleet and national and international coverage, ensuring efficiency and safe...

River Transport, Storage and Distribution

River transport service, efficient storage and distribution of products, facilitating logistics in hard-to-reach areas and optimizing the supply chain.

Remolcadores y Transporte de Barcazas

Tugboat service at national and international level and transportation of barges, supporting maritime and river operations for the safe movement of special and ...

Marketing and Supply of Natural Gas

Leader in the marketing and supply of natural gas in Ecuador, offering energy solutions for industries and companies with high standards of safety and efficienc...

Private Air Transport

Private air transportation service, efficient and safe, adapted to the needs of corporate and individual clients who require quick and personalized solutions.

Tariff Advisory

Tariff advice for new business opportunities, providing support in the classification of goods, tax optimization, and compliance with customs regulations.

Sistema de Turnos y Consulta en Tiempo Real

Technological platform for managing shifts and real-time consultation of stock and gate, supporting logistics operations with updated data and increased operati...

Maritime Agency (Exclusive agents of Seaboard Marine)

Exclusive representation of Seaboard Marine for maritime transport throughout North America, South America, and the Caribbean, managing port operations, shipmen...

Port operations and container storage with BASC certification

Port operations management and container storage in warehouses certified under the BASC system, ensuring high standards of security, control, and traceability o...

Transporte multimodal de carga con cobertura global

Multimodal transport solutions that integrate different means (maritime, land, river, and air) for the efficient transfer of goods on a global level, optimizing...

Land transportation to Ecuador and Peru with 24/7 monitoring.

Land heavy cargo transportation service in Ecuador and Peru, with our own fleet and real-time monitoring 24/7, ensuring safety and punctuality in the deliveries...

River transport, efficient storage and distribution of products

River transportation solutions for the transfer of goods by waterways, complemented with efficient storage and distribution services to optimize the logistics c...

Remolcadores y transporte de barcazas a nivel nacional e internacional

Towing service for boats and transportation of barges both nationally and internationally, facilitating port and logistics operations in different geographical ...

Marketing and supply of natural gas in Ecuador

Leadership in the marketing and supply of natural gas in Ecuador, offering energy solutions for industries and companies, with high standards of safety and effi...

Private, efficient and safe air transportation service

Private air transportation for people and cargo, focused on efficiency, safety, and flexibility of itineraries, adapting to the specific needs of clients.

Online shift system

Technological platform for the management and scheduling of shifts in logistics and port operations, allowing the optimization of times and the efficient organi...

Consulta en tiempo real de stock y de gate

Online service that allows real-time consultation of inventory and access status (gate) of goods and containers, providing visibility and control to customers o...

Exportation

With our logistics services to North, South, Central America, and the Caribbean, we ensure that your shipments arrive at their destination efficiently and safel...

Reefers AC Starcool and Daikin (Controlled Atmosphere) teams

We have Reefers AC Starcool and Daikin equipment that generate their own controlled atmosphere in order to delay the ripening of the fruit.

Container deposit

Contamos con SISTEMA BASC para el manejo del stock e inventarios de contenedores.

Transporte terrestre

National coverage with satellite tracking and monitoring of your cargo 24/7.

Consolidadora de carga

We reinforce the security and condition of barges.

Contenedores refrigerados

Specialized containers for the transportation of goods that require controlled temperature.

Contenedores secos

Containers for dry cargo, ideal for products that do not require refrigeration.

Contenedores Flat Rack

Containers designed for oversized or irregularly shaped loads.

Contenedores Open Top

Containers with open roof for loads that exceed the standard height.

Contenedores Plataforma

Platform containers for heavy or oversized loads.

Maritime and air freight

We offer freight transportation services by sea and air, managing the consolidation and mobilization of international and national cargo, with experience in han...

Despacho de aduana

We manage and solve the customs procedures required for the import and export of goods, facilitating compliance with regulations and streamlining the logistical...

Almacenaje de contenedores

We have facilities for the storage and handling of containers, with a BASC system for stock and inventory management, guaranteeing the security and traceability...

Storage and distribution of cargo

We offer storage and distribution services for goods, optimizing inventory logistics and timely delivery to destinations required by the client.

Supply chain 4PL Coordination

We provide comprehensive supply chain coordination as a 4PL logistics operator, allowing the client to delegate logistics and operational management, with a sin...

Agencia naviera

We provide comprehensive solutions in cargo handling and transportation, acting as a shipping agency for the management of maritime operations and representatio...

Service station and rest area for ships

We offer fueling and rest services for ships, reinforcing the safety and condition of barges and vessels during their stay in port.

Maintenance and repair of dry and refrigerated containers

Preventive and corrective maintenance, as well as specialized repairs for dryvan and reefer containers, carried out by qualified technicians.

Limpieza y reacondicionamiento de contenedores

Deep cleaning and reconditioning service to ensure that the containers meet hygiene and operational standards.

Technical assistance at port terminal and/or plant

Specialized technical assistance in port terminals or plants, available 24/7, to resolve incidents and ensure the operability of containers.

Cross Docking, receiving, unloading, sorting, selecting, identifying, and dispatching of cargo

Comprehensive cross docking solutions that include receiving, unloading, sorting, selecting, identifying, and efficiently dispatching the cargo.

On-site Cold Treatment, Gasification, and Technical Assistance Services

Application of cold treatments (Cold Treatment) and gasification on site, complying with phytosanitary protocols for the transportation of products such as grap...

Venta y arrendamiento de contenedores

They offer options for sale and rental of containers, both dry and refrigerated, adapted to the logistical needs of the client.

Storage and Inventory Management

Comprehensive management of storage and inventory control of containers and goods, with proprietary systems for traceability and auditing.

Empapelado y Encartonado

Wallpapering and cartoning service for the protection of goods inside containers, ensuring their integrity during transportation.

Consolidation and deconsolidation of containers with temporary storage of cargo

Consolidation and deconsolidation services for container cargo, including temporary storage to facilitate import and export logistics.

Automatic sending of information via EDI (COPARN, COARRI, CODECO, COREOR and others)

Automation of the sending of operational and documentary information through EDI, facilitating integration with client systems and port authorities.

Online appointment and scheduling systems

Digital platform for managing appointments and shifts online, optimizing the flow of container entry and exit at depots.

Digital automatic EIR inspection

Automated digital inspection of EIR (Equipment Interchange Receipt) with photo capture upon entry and dispatch, ensuring traceability and audit of container mov...

M&R system with estimates generated automatically

Own system for the management of maintenance and repair (M&R) of containers, generating automatic estimates to streamline processes and approvals.

Cold Treatment

Phytosanitary protocol necessary for the international transportation of agricultural products such as grapes, citrus fruits, and blueberries, eliminating the f...

Guardianship and Physical Security

Guardianship and physical asset security services in warehouses, complying with BASC standards for the protection of cargo and assets.

Information Security

Implementation of systems and protocols for the security of operational and documentary information of clients.

Safety Colorimetry System

Specialized colorimetry system for identification and security control in logistics and storage processes.

Control Tower / Dashboard PBI

Monitoring and centralized control platform (Control Tower) with Power BI dashboards for the visualization and management of logistics operations in real time.

Transporte terrestre con cobertura nacional y rastreo satelital

Land heavy cargo transportation service nationwide, with 24/7 satellite monitoring and tracking to ensure the safety and punctuality of the delivery.

Tariff advisory and customs procedures

Specialized advice on customs and tariff procedures to facilitate the import and export of goods, opening up new business opportunities.

Consolidation of cargo and multimodal transportation

Consolidation of cargo and multimodal transportation service with global coverage, integrating different modes of transportation to optimize the logistics chain...

Transporte terrestre con cobertura nacional

Own fleet of 81 tractors + 104 chassis and 32 latest generation generators with a capacity of up to 48 tons. Transport of DRY and Reefer containers of 20' and 4...

Deconsolidation and Consolidation of Containers

We have forklifts, hydraulic pallet jacks, a team, and materials for container consolidation and deconsolidation. BASC certified. Security camera system control...

Rastreo Satelital

GPS installed in all vehicles. Real-time location.

TMS - Transportation Management System

Fleet and driver control. Route administration. Fleet control, service, and rates.

Dashboards and statistics for KPI control

Time statistics. Savings vs Expenses control.

Despacho aduanero

Cargo nationalization, Customs Warehouse, Temporary Imports, Exports and Re-exports, Household Goods, Customs Operations.

Complete 5PL logistics

International Freight (Maritime, Air and Land), Local Transport, Insurance, Security, Custody, Satellite Tracking.

Obtaining documents for importation

INEN, Import Licenses, Health Registration, Agroquality.

Market import statistics service

Import market statistics service according to customer requirements.

Coordination for cargo departure 24/7

Tiempos sumamente bajos de salida de carga una vez obtenida la salida autorizada.

Land transportation service with storage option

Land transportation service with the option of storage in our yards, without daily surcharge and without double freight charge (only the handling fee applies).

KPIs para mejoras de procesos

KPIs para establecer mejoras a los procesos que permitan reducir tiempos de despacho y costos.

Transporte Fluvial

Fleet of new barges 100% equipped, with insurance coverage for river operations, with palletized cargo and 4x4 all-terrain forklifts.

Logistic Center

Located in Duran, with 32,000 m2 on the banks of the Guayas River, equipped with warehouses, dock, and concrete ramp to operate our fleet of barges. Safe storag...

Remolcadores a nivel nacional e internacional

Servicio de transporte en barcazas para todo tipo de carga.

Salvataje

Brindamos servicio de salvamento y rescate de embarcaciones en emergencia.

Remolques y escoltas a nivel nacional e internacional

Towing of boats and naval artifacts that require assistance from the place of origin to destination. Maritime escort of boats that require support during any ac...

Dragas de todo tipo

Dredging operations in rivers and seaports.

Maniobras de abarloamiento

Assistance to moor alongside another vessel.

Asistencia en puertos

Support service for ships in their entry and/or exit maneuvers from their docking station in ports.

Asistencia de operaciones Off Shore

Asistencia en terminales petroleros en sus operaciones costa fuera.

Barcazas de trasnporte para todo tipo de carga

Servicio para carga a granel, carga suelta y contenerizada.

Asistencia en terminales Especializados

Apoyo en las maniobras de buques en terminales petroleros en boyas y monoboyas.

Sistema de Turnos

Online system to request and manage shifts in logistics and port operations.

Itinerario Internacional

Online tool to find international maritime transportation itineraries.

Tracking de Carga

Tracking service to track the location and status of the cargo in real time.

Carta de Temperatura

Acceso a cartas de temperatura para monitorear condiciones de carga sensibles durante el transporte.

Request Appointment for Container Deposit

Online service to request appointments at the container depot, optimizing port logistics.

Container Deposit and Maintenance

Deposit and maintenance service for containers with high standards of safety and efficiency.

Customs Agency and Procedures

Agency management and customs procedures to facilitate the import and export of goods.

Servicio de Transporte Multimodal

Multimodal transport solutions that integrate different means for efficient logistics.

Servicio de Remolque

Maritime and river towing service for port and logistics operations.

Customs Clearance and Nationalization of Cargo

Comprehensive customs clearance and cargo nationalization services for imports and exports.

Integrated Logistics Service

End-to-end logistics management from origin to destination, including multimodal transport and supply chain solutions.

Container Depot with BASC Security System

Container storage and port operations with BASC-certified security systems.

Land Transport (Cititrans)

Land transport solutions for Ecuador and Peru with 24/7 monitoring and a fleet of 105 trucks.

River Transport, Storage, and Distribution

River transport, storage, and efficient distribution of products.

Tug and Barge Services (Cititug)

National and international tugboat and barge transport services.

Natural Gas Supply (Citigas)

Leader in the commercialization and supply of natural gas in Ecuador.

Private Air Transport (Citiair)

Efficient and secure private air transport services.

Online Services

Advanced technology for real-time operations: turn management, stock and gate consultation, itinerary search, tracking, and temperature letter issuance.

Customs Advisory

Tariff advisory for new business opportunities.

Export and Import Logistics

Export to Europe, China, Latin America, and the US; import from China, the US, Latin America, and Panama.

About

CITIKOLD Group operates as a holding of companies, each specializing in different phases of logistics and supply chain management. The group manages operations in Ecuador, Peru, Chile, and Bolivia, and acts as the general agent for Seaboard Marine in Ecuador, Peru, and Chile. The group’s companies provide services such as maritime agency, customs advisory, port operations, container depot with BASC certification, multimodal and land transport, river transport, tug and barge services, natural gas supply, and private air transport.

Branches

Peru

+5116147070
757 Javier Prado West Ave, Skytower Building Office 1303

Chile

+56222986042
El Bosque Norte Avenue 0177, of 1802, Las Condes, Santiago

Ports Served

Port Name	UN/Locode
ACHAO	CLACH
ANCON	PEANC
ANCUD	CLZUD
ANTOFAGASTA	CLANF
ARAUCO	CLARA

Contacts

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478 Marsden Point Road, Marsden Point 0171, New Zealand
+64 9-432 5774
[email protected]

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