1. Crew Recruitment & Selection
- Sourcing highly qualified and experienced seafarers of all ranks.
- Extensive database of candidates from various nationalities (Ukrainians, Georgians, Europeans, etc.).
- Screening, interviewing, and shortlisting suitable crew members.
- Language proficiency and professional skill assessment.
- Background checks, reference verification, and employment history validation.
- Coordination of client interviews and selection assistance.
2. Documentation & Certification Handling
- Verification of all seafarers' documents and certificates as per IMO, STCW, MLC 2006, and flag state requirements.
- Assistance in obtaining necessary endorsements, licenses, and special training.
- Renewal and tracking of expiring documents.
- Ensuring compliance with national and international maritime regulations.
3. Crew Training & Development
- Organizing mandatory training sessions for crew members.
- Providing refresher courses, safety drills, and crisis management training.
- Language courses and soft skills development.
- Certification and assessment to ensure competence for specific vessel types.
4. Crew Logistics & Travel Arrangements
- Handling visa applications and work permits.
- Coordinating travel arrangements, including flights, transportation, and accommodations.
- Arranging medical check-ups and fitness-for-duty examinations.
- Assistance with pre-joining briefings and familiarization programs.
5. Contract Management & Payroll Administration
- Drafting employment contracts in compliance with MLC 2006 regulations.
- Salary and wage management, including tax compliance and deductions.
- Crew insurance coverage (P&I, medical, repatriation, etc.).
- Handling payments, bonuses, and overtime calculations.
- Pension and social security contributions.
6. Crew Deployment & Onboard Support
- Arranging crew changes and seamless transitions.
- 24/7 support for onboard crew issues and emergencies.
- Maintaining close communication between shipowners and crew members.
- Providing welfare support and crisis assistance.
7. Performance Monitoring & Retention
- Continuous performance evaluation and reporting.
- Regular feedback collection from shipowners and crew.
- Implementing retention strategies for key personnel.
- Addressing grievances and ensuring fair treatment.
8. Compliance & Legal Support
- Ensuring adherence to flag state, port state, and international maritime labor laws.
- Representation in legal matters related to crew employment.
- Assistance in dispute resolution and disciplinary actions.
9. Medical Assistance & Health Insurance
- Arranging pre-employment medical examinations.
- Providing medical insurance and health coverage.
- Repatriation assistance in case of illness or injury.
- Managing claims and reimbursements.
10. Vessel-Specific Crew Management
- Crewing solutions tailored to specific vessel types:
- General/Dry Cargo ships
- Bulk carriers
- Container vessels
- Tankers (oil, chemical, LPG/LNG)
- Reefer vessels
- Ro-Ro (cargo & passenger)
- Ensuring crew specialization and compliance for each vessel type.
11. Crisis Management & Emergency Response
- 24/7 support for emergencies (medical, legal, security issues).
- Handling repatriation, abandonment cases, and crew welfare concerns.
- Coordination with authorities in case of maritime accidents or incidents.
12. Partnership & Vacancies Exchange
- Collaborating with international crew management firms for vacancy sharing.
- Providing and receiving job vacancies to ensure optimal crew placement.
- Expanding network opportunities for both employers and seafarers.
